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Why use us?

Lettings legislation is a constantly changing minefield. You want the reassurance and professionalism of a qualified, experienced high street agent, who regularly undertakes industry training so you don’t need to.

Look no further. English Homes is a long established, reputable and independent family run company providing a residential sales and lettings service to a wide and diverse area of South Somerset.

We have the necessary insurances and compliances. We have a ring fenced, audited client account and lodge all deposits with DPS. We strongly recommend using our independent inventory clerk services and will look after our clients all the way, as much or as little as you prefer (we offer 3 different price bands of service).

Unlike many of our competitors we make a real effort to accompany the viewings at times to suit the buyer. This helps us to ensure the potential tenant is well matched to your home and to your requirements which reduces the risk of problems.

We make a real effort to work out the likely market value of your home, working through the evidence with you and leaving you with copies ... an expectation of The property Ombudsman with which few agents appear to comply.

It is surprising how few estate agents are licensed (which assures ethical behaviour and high standards at all times). We are fully licensed with both NAEA and ARLA as well as being part of The Property Ombudsman scheme and following Office of Fair Trading guidelines .


What we offer

A personal, professional and ethical service to landlord and tenant. Unlike many agents who may be employed on a low salary/high commission basis or with tough targets to meet, we give realistic advice rather than simply flattering clients onto our books by suggesting a high value and then failing to meet your expectations.... but we will set the rent according to your requirements.

Our High Street agency service includes:

  • Marketing valuation and advice on how to make the property presentable
  • Photography, EPC &Floorplans
  • Introducing keen and willing tenants
  • Portal listings (Rightmove, On The Market, Country Life and others)
  • Property Descriptions
  • To Let Boards
  • Screening potential tenants and ensuring people viewing the property are genuine
  • Accompanied viewings
  • Preparation of leases and negotiations with tenants
  • Taking up references on tenants
  • Preparation of inventories and schedules of condition
  • Taking and transferring deposits to DPS
  • Arranging safety checks of gas and electrical installations
  • Transferring council tax and utility accounts to new tenants names
  • Passing rental payments to landlord on an agreed basis
  • Periodic checking of property during the tenancy period
  • Organisation and management of repairs/cleaning
  • Preparation of accounts
  • Broad Advice to landlords on tax implications of letting (including overseas landlords)
  • Serving notices to quit
  • Arranging check in & check out of tenants

Marketing Advice

Almost half of buyers decide to go ahead within five minutes.

New research appears to confirm what many agents have thought for a long time - many prospective buyers take only five minutes during a viewing before deciding to put in an offer and try to purchase the property.

Research involving a survey of 1,000 buyers conducted for the developer Harron Homes found that some 43.1 per cent decide whether a house is or isn’t for them within the first five minutes of a viewing.

The research also lists what turns buyers on - or off - to a property at three different stages - looking online, seeing the property in person from outside, and then viewing the inside.

1. The interior viewing:

  • over 50 per cent reported that seeing or smelling damp is the most off-putting problem at this stage;
  • the smell of pets can be similarly off-putting
  • outdated interior features such as artex ceilings are unappealing;
  • noise, a lack of storage, clutter and outdated fittings are also a turn-off to many.

Other complaints about problems during viewings include being pursued too closely around the house, seeing unprepared rooms or gardens which have not been tidied, or anything that could be described as dirty.

2. At external viewing stage:

  • the research indicates that realising upon arrival that there is no parking is a major issue for just over half of respondents;
  • sharing of a driveway or garden is another deterrent for over 30 per cent;
  • old-fashioned exterior walls such as pebbledash are also a turn off for over a fifth of would-be buyers.

3. In terms of online surfing the research says:

  • the biggest turn-off is if a listing does not have any pictures or has only low quality photos;
  • 46.2 per cent said it was a problem if there was no floor plan online;
  • 43.2 per cent said they wanted to see images of every room.

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